We found everyone at Charles Head was very friendly and helpful. Our initial enquiry was well handled, viewings were quickly arranged and answers to questions came swiftly. When an offer was made the response was swift and the outcome successful. Lesley Greenway was particularly helpful in this process. The background staff at Charles Head made the progress towards a sale happen in a successful manner, in particular Alisha McComish, was incredibly helpful in expediting issues.
Mr and Mrs Dewhirst
January 2024
An estate agent that truly delivers, keeps you informed and goes the extra mile. Nikki Povey in particular was always aware of our house needs and expectations, even suggesting a viewing arranged by Charles Head wasn’t the right house for us. Once we found something to buy, Charles Head were responsible for the start of the chain and the end, with ourselves in the middle. Nikki filled the entire void of the differing estate agent responsible for the sale of the house we bought. Without Charles Head I’m not even sure we would have completed. Thank you so much.
Mr and Mrs Riley
November 2023
They kept us updated always in a professional manner at all times and kept every conversation real and no overselling.
We were selling our property with another agent and unfortunately are vendor did not have the best experience so they came to Charles Head for their support and advice. This was a long relationship that had been formed over several years. It resulted in one phone call and a couple of questions answered later, and fantastically our property was sold via the wonderful ladies Nikki and Alisha.
Their product knowledge and skill in realising exactly what we wanted resulted in a completion on our dream property. Alisha was completely integral and honest and never promised anything she could not deliver.
Both ladies kept their commitment to us and their vendor on track and continually updated. I want to say Charles Head never received any payment from us as this was not who we were advertising our property with. They did this from a place of genius honesty and wanted to work with the local community.
In all sales roles we know one of the biggest skills in relationship building is listening to the customer and they knew what we wanted and found our dream home which we can’t wait to move into.
Knowing their target audience resulted in the sale of our house and a further purchase. We did have one major obstacle as we did not choose them as a choice for selling our home but in the future we would ensure they are the first point of call. We would highly recommend them as a first choice for selling of any home in the near future. Well done ladies and team at CH!! You will be opening those bubbles very soon!!
Thank you
Mr and Mrs Mahn
November 2023
My property was sold through Nikki Povey and her team for just under £3m. I had it listed in the previous 4yrs on and off with different agents, one was an international company, however, none were successful in finding a buyer. Within 3months of appointing Charles Head they had sold it. The team were all so professional, enthusiastic yet so personable to the point I felt like I was their only client! Nicola herself dealt with the viewings and the negotiations. The strength and confidence she radiated representing my property worked so well and I felt that she was working for both myself and the buyer with total dedication and intention to make it all happen.
If there were any questions to be answered, which of course there were many with an estate such as mine, they were dealt with by the team and Nikki, quickly, fully and reassuringly with great competence. I would always recommend and have done since to anyone selling or buying a property in the South Hams that they go to Charles Head. They value each and every customer, large or small properties with the same expertise and specialised service, in my experience of selling and buying, better than any other local company.
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Mrs Lubrani
November 2023
Nikki has been super helpful in the past year. We’re relocating and her team were quick to understand our requirements, send very relevant properties and even assist with questions about other properties when requested. Friendly and professional they’re the best in the area
Mr J Harvey
November 2023
Buying a home eith Charles head was easy from start to finish. The team are always on hand to answer any questions and assisted with a smooth transition of sale.
Thank you to everyone 😊
Ms S Davies
October 2023
Nikki is absolutely wonderful. It feels like an experienced friend has helped guide me through what would otherwise be difficult. She showed me the gems I was looking for and helped me avoid silly mistakes I couldn’t see.
Mr R Cockroft
October 2023
Thank you to the whole team at Charles Head. It has been an absolute pleasure from start to finish. The team are organised, communicative, understanding and considerate. They are all friendly and helpful - the whole team, and I can honestly say from my point of view, it has been the easiest house sale ever. I highly recommend them - and will be doing so to everyone who asks! Thanks you especially to Alisha, Lesley and Tracey - who kept me sane throughout! Great team; Great Estate Agents.
Mrs Reckitt
October 2023
Nikki and her team were incredibly helpful and professional throughout our buying process. We have used Charles Head on numerous occasions and wouldn’t hesitate to use them again.
The team were very efficient and responded promptly to any requests or queries we had - couldn’t recommend them enough! Nikki is enthusiastic and truly passionate about her job - and this is definitely carried throughout the whole Charles Head team.
Thank you!
Mr and Mrs Matley
August 2023
Nikki and her team at agents Charles Head - especially her daughter Alisha - were instrumental in my wife and I finding a wonderful spot in the South Hams. Nikki’s intimate knowledge of this lovely, increasingly popular coastal region, in and around Salcombe, is excellent. Together with her drive and proactiveness, she served us well, uncovering public and private opportunities for consideration. Whether you’re a seller or buyer, Nikki’s pulse on this area where values are rising every year is unrivaled
Mr Luttrell
August 2023
Thank you Nikki & the team!! Just bought the loveliest apartment on the coast and as Estate Agents ourselves we were probably rather fussy buyers, but I have to say you went above and beyond to help this transaction through. Professional, efficient, friendly and always happy to help - so important as we're not local - thank you again, we both appreciate your hard work and would definitely recommend your Company to both prospective vendors and purchasers.
Mr and Mrs Allan
August 2023
Within a few weeks of listing our grandads property with Charles Head we had a buyer. Alisha managed all details in a super friendly, polite & professional manner. She kept us well informed throughout the entire process and went above and beyond in helping us as we do not live locally. Highly recommend!