Testimonials

At Charleshead Estate Agents we are always delighted to receive positive feedback from our clients. Read some of our reviews below.

Charles Head - and in particular Nicola Povey - were amazing when it came to selling my house. They got me the best price, kept me informed of how the sales process was going, and were simply brilliant all-round. Really great service.

Mr Kelly
July 2023

Brilliant friendly service understood our specific requirements & matched us to the perfect property. Very helpful & informative throughout the whole process. Would highly recommend. Big thank you to Nikki and Lesley for finding our family the perfect property

Harpur Family
July 2023

Charles Head handled our sale really well- from introducing us to a viable buyer very quickly, to Alisha keeping us updated very regularly, and arranging extra viewings while giving us plenty of notice of them, and finally a nice surprise bottle of Fizz when we dropped the keys at the office. Thank you again.

Mr & Mrs Bustin
July 2023

From the time of initial valuation, the generation of sales literature, dealing with enquiries, arranging viewings to actual completion the very pleasant team at Charles Head guided and eased the process with skill and knowledge.  A very satisfied client.

 

Mr & Mrs Brown
July 2023

I am writing to express my appreciation for Nikki's exceptional work on The Lanterns project. As the developer of this scheme, I had the pleasure of working closely with Nikki and her team.

Nikki consistently went above and beyond her role to ensure that the marketing of the apartments was executed seamlessly, and her unwavering dedication was invaluable in achieving the end goal. Her organisational skills, attention to detail, and communication abilities were exemplary.
Furthermore, Nikki's professionalism, enthusiasm, and friendly demeanour made her an absolute pleasure to work with. She always maintained a positive attitude and displayed a genuine interest in ensuring that everyone involved was satisfied with the outcome.
Overall, I have no hesitation in recommending Nikki to any potential clients or colleagues.

Thank you, Nikki, for your determination to securing a premium price for our premium properties.

Mr Graham
June 2023

We were selling our property with another agent and unfortunately are vendor did not have the best experience so they came to Charles Head for their support and advice. This was a long relationship that had been formed over several years. It resulted in one phone call and a couple of questions answered later, and fantastically our property was sold via the wonderful ladies Nikki and Alisha.
Their product knowledge and skill in realising exactly what we wanted resulted in a completion on our dream property.
They kept us updated always in a professional manner at all times and kept every conversation real and no overselling.
Alisha was completely integral and honest and never promised anything she could not deliver.
Both ladies kept their commitment to us and their vendor on track and continually updated.
I want to say Charles Head never received any payment from us as this was not who we were advertising our property with. They did this from a place of genius honesty and wanted to work with the local community.
In all sales roles we know one of the biggest skills in relationship building is listening to the customer and they knew what we wanted and found our dream home which we can’t wait to move into.
Knowing their target audience resulted in the sale of our house and a further purchase.
We did have one major obstacle as we did not choose them as a choice for selling our home but in the future we would ensure they are the first point of call.
We would highly recommend them as a first choice for selling of any home in the near future. Well done ladies and team at CH!! You will be opening those bubbles very soon!!
Thank you

Mrs Mahn
April 2023

We just wanted to thank you and your team for the great service and in particular for the fizz which will be consumed today. We would like to single out Susie for praise for her efficient attention to detail and courtesy. 

Mr and Mrs Govett
April 2023

A fantastic service from the team. The property had a cluster of excellent offers within a week of being on the market and Amanda managed the process through to a successful conclusion. I would recommend without hesitation! 

Mr Paylor
April 2023

Highly recommend Charles Head, especially Alisha she was fantastic right from the beginning, giving us weekly updates on how the house sale was going. Very much appreciated and will recommend everyone to use them.

Miss Edmonds
April 2023

From initial meeting to the final completion of the sale, the en-re team were professional, very courteous, friendly and always informative. Charles Head really exceeded my expectations. If you are looking for an agent that thinks in new and innovative ways then make that call - you will be pleasantly surprised! 

Mr Ferguson
April 2023

Charles Head surpassed any agent we have ever used before to ensure a successful sale. I couldn’t recommend them highly enough - you won’t be disappointed.

Mrs Dodd
April 2023

A million thanks for all your hard work . I couldn’t have wished for better service. 

Mrs Hill
April 2023
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