Lettings and Property Management

Unlocking authentic relationships and optimizing investments

At Charles Head, we take pride in our commitment to making the perfect match between tenants and homes, ensuring that landlords find tenants who will cherish their properties as if they were their own. We go above and beyond the typical 9-5 job, offering tailored solutions for each unique case, because we understand that every situation is different. Our focus is on building lasting relationships, where clients become friends, not just customers. Choose Charles Head for a personalized, dedicated, and caring approach.

Jo Smith

Lettings Manager

What’s my property worth?

Get an accurate indication of the current sale or rental value of your south Devon home. Our property professionals will offer an honest market price from our unrivalled knowledge of the local property scene.

Book a Valuation

LANDLORDS

Select a service to suit you.

At Charles Head, we offer an array of customized service packages to assist our landlords. You have the flexibility to decide the level of interaction you prefer with your tenants based on your schedule. Whether you prefer to handle just the fundamental aspects like efficient marketing and initial administrative tasks or completely delegate tenant management, you have the freedom to choose the service level that perfectly suits your needs.

Fully Managed

A monthly fee of 15% + VAT of the rent received.
*If the monthly rental is £500.00 you will pay a fee of £90.00 inclusive of VAT

Rent Collection

A monthly fee of 12% (inclusive of VAT) of the rent received.
*If the monthly rental is £500.00 you will pay a fee of £60.00 inclusive of VAT

Tenant Find Service

Equal to the first month’s rent (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent
*If the monthly rental is £500.00 you will pay a fee of £500.00 inclusive of VAT

Landlord Additonal Fees

Tenant referencing £175.00 for the first applicant and £75.00 for additional applicants (inclusive of VAT)
Guarantor referencing £75.00 (inclusive of VAT)
Tenancy agreement Fee £100.00 (inclusive of VAT) N/A Fully managed service
Inventory service £100.00 unfurnished and £150.00 furnished (inclusive of VAT) N/A Fully managed service
Professional hourly rate £60.00 Charged by the Agent when required to carry out any additional services (inclusive of VAT) eg: Resolving a dispute with the TDS or attending court on behalf of the landlord.
Void property inspections £60.00(inclusive of VAT) (per visit within a 10 mile radius, £90.00(inclusive of VAT) outside a 10 mile radius)
Tenancy renewal fee £120.00(inclusive of VAT) N/A Fully managed service
* Only required where the fee is to be a percentage of the rent

Minimum Fee
Where the Landlord cancels the Agent’s instruction to provide a management service, the Agent will charge, and the Landlord will pay, a fee based upon 18% (inclusive of VAT) of the agreed rent for the period, not exceeding six months from the commencement date of the tenancy.

The fees under the above services are payable when any individual or organisation enters into an agreement to rent the Property as a result of our promotion, introduction, or viewing by the Agent.
* Only required where the fee is to be a percentage of the rent
VAT is payable at the prevailing rate on all our fees. In accordance with consumer legislation it is quoted as included in the prices stated above.

Tenant's Next Step & Monies Due

Permitted Payments
Under the Tenants Fees Act 2019, for properties in England, in addition to rent, lettings agents can only charge tenants the following permitted payments:

Rent Payment of rent subject to successful referencing.

Holding Deposit Amount to be agreed for each property, but will not exceed one week’s rent.

Tenant Deposit Five week’s rent for annual rent (The Deposit will be held in accordance with the Tenancy Deposit Protection Scheme)

Variation of Contract at Tenant’s Request Should you wish to make any alterations to the terms and conditions already agreed, including changing the tenancy commencement date which will mean amending documentation to be provided, an administration charge of £50 including VAT will apply per variation, or the amount for our reasonable costs if they are higher, will be applied varying on the request.

Reasonable Costs e.g for replacement of lost keys or other security devices.

Early Termination If a tenant requests to leave before the end of their tenancy, a early termination fee will be charged. This will cover the rent that would have been received before the tenancy reaches it end.

Council Tax, Utility and Communications Services Tenants are still responsible for paying bills in accordance with the tenancy
agreement.

Any other permitted payments under the Tenant Fees Act 2019.

Charles Head Estate Agents are a member of The Property Redress Scheme, Propertymark Client Money Protection Scheme and The Property Ombudsman.

Charles Head are licensed members of the trade and regulatory bodies, ARLA Propertymark and Training for Professionals and hold deposits under the Tenancy Deposit Scheme, ensuring peace of mind and protection for both landlords and tenants when negotiating complex issues. Charles Head proactively provide updates to Landlords of legislative changes and compliance issues affecting landlords to ensure constant adherence.

All our properties are listed on leading property portals including Rightmove and Zoopla and promoted on our social medial platforms.