The staff are all friendly, endlessly patient, and pleasant to deal. We would have no hesitation in recommending them.
Mrs Mumford
April 2023
Nicola and her team were amazing to deal with, they went over and above during the sale negotiations. We loved their approach to finding us a home and would wholeheartedly recommend their services!
Mr Harvey
April 2023
Nikki was very knowledgeable of the current market trends. She was very helpful and straight forward with us on the sale of our home. She even went as far as helping us find a short term rental in the area after we sold our home, which was the benefit of using Charles Head as they have a lettings department. She is a professional in every aspect of the agency world. She would respond quickly if we sent her a text message or called her. Top notch customer service! Would definitely use and recommend Nikki and her team again.
Claire Heard
March 2023
As a family we truly appreciate the time and professionalism that the Charles Head team showed during a very difficult time of losing a loved one. Nikki and her team took full control over the selling of the property and all involved were very knowledgeable on proceedings. The Penthouse was sold very quickly and we would not hesitate to use or recommend Charles Head in the future.
Emma Dyas
February 2023
I can not recommend Charles Head highly enough! Nikki and her team are always smiling and on hand to help you with the stresses of selling your property. Their professional approach, local knowledge of the area and skills at marketing are unprecedented. No-one knows the area better and this is the third time that we have used Charles Head to market our property - I wouldn’t use anyone else.
Amy Freeman
February 2023
The team at Charles Head have been exceptional from the first viewing to picking up the keys. Nikki Povey not only led us through the purchase seamlessly, her tenacity and determination saw the deal to fruition. She works for both buyer and seller with the utmost professionalism and care. We would both thoroughly recommend her and the team for either selling or purchasing. A breath of fresh air to the industry!
Lucy Clayphan
February 2023
Your genuine enthusiasm and generosity of spirit shone throughout. Even on the most difficult days for us, your steadfast, efficient, trustworthy and knowledgeable team guided us through with nerves of steel! Thank you Nikki, Alisha and the entire Charles Head team!
Grace Bibby
December 2022
Charles Head, and in particular, Susie, from the Coastal Holidays department, have been exemplary in their communication whilst assisting me with enquiries. A very professional company who take the time to call and talk things through. Highly recommend working with them.
Tim Russell
December 2022
Although we were the buyers and did not directly employ Charles Head, their service from start to finish was always efficient and professional. Their response to our requests and emails was always responded to promptly and they always went out of their way to help whenever they could. We would highly recommend them.
Gary Prosser
September 2022
I would 100% recommend Charles Head based on their communication and professionalism. Thank you to a very friendly team.
Richard Follet
September 2022
Great service. The apartment was sold very quickly. The team was very efficient, getting the brochure out and about at top speed. Can’t praise them enough.
Edith V Tipping
September 2022
My property was sold through Nikki Povey and her team for just under £3m. I had it listed in the previous 4yrs on and off with different agents, one was an international company, however, none were successful in finding a buyer. Within 3months of appointing Charles Head they had sold it. The team were all so professional, enthusiastic yet so personable to the point I felt like I was their only client! Nicola herself dealt with the viewings and the negotiations. The strength and confidence she radiated representing my property worked so well and I felt that she was working for both myself and the buyer with total dedication and intention to make it all happen.
If there were any questions to be answered, which of course there were many with an estate such as mine, they were dealt with by the team and Nikki, quickly, fully and reassuringly with great competence. I would always recommend and have done since to anyone selling or buying a property in the South Hams that they go to Charles Head. They value each and every customer, large or small properties with the same expertise and specialised service, in my experience of selling and buying, better than any other local company.